Recent Posts

Restoring Commercial Property After a Water Loss

1/2/2018 (Permalink)

Commercial Restoring Commercial Property After a Water Loss Commercial water loss cleanup

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges

Our professional are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area of your business. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. 

About SERVPRO Northwest Bergen

SERVPRO Northwest Bergen specializes in the cleanup and restoration of both large and small commercial property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Escape Planning For Your Business

1/2/2018 (Permalink)

Commercial Fire Escape Planning For Your Business Fire Escape Planning

Can Your Employees Escape a Fire in Under 2 Minutes?

An emergency escape plan is not required for all businesses, however, OSHA recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency. OSHA suggests the following steps when developing a plan.

  • Organize an Emergency Preparedness Procedures review with employees to review your company's emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.
  • Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and will lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times.
  • Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed. 

*Tips provided by the National Fire Protection Association and the Occupational Safety and Health Administration.

The Science of Drying

12/28/2017 (Permalink)

Water Damage The Science of Drying Drying Equipment

Did You Know there is actually a science behind the process of drying?

Having the Knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.  

SERVPRO will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

SERVPRO technicians use the latest technology to help ensure your property is dried quickly and efficiently. DryBook™ is a proprietary tool that:

  • Manages industry drying requirements.
  • Provides real-time documentation on the drying process.
  • Validates that services are executed to standards.
  • Reports to all stakeholders involved.
  • Allows real-time updates through DryBook™ Mobile Integration.

 The bottom Line? SERVPRO has the training and equipment to help make water damage "Like it never even happened."

Winter Weather Worries

12/28/2017 (Permalink)

Storm Damage Winter Weather Worries Ice Dam

Winter weather and temperatures falling below freezing can bring about home water damage issues such as frozen pipes and ice dams. These damages are costly to repair and in most instances can be prevented. 

Frozen Pipes

Frozen pipes are not only those exposed to the cold weather, such as outdoor pipes, but also pipes in cold areas like basements, attics, garages and kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your home if not properly and quickly fixed. 

According to The American Red Cross here are some tips to prevent pipes from freezing:

  • Drain water completely from swimming pool, sprinkler system and outside hoses.
  • Open kitchen cabinets to let warm air near plumbing.
  • In extreme cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set at the same temperature day and night. The temperature should not be set below 55°

Ice Dams

Ice dams can cause major damage during the snowy season. They form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot run into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas, as well as causing gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, (source Travelers.com) check for water stains or moisture in your attic or along ceiling of exterior walls in your home. These are indicators that ice dams have occurred and water has penetrated the roof membrane. Remove the ice dam quickly to prevent major water damage to your homes exterior and interior. Using heated cables, a roof shovel, or calcium chloride ice melt can be used to alleviate the ice dam problem. 

If winter weather causes water damage to your property, SERVPRO has trained professional technicians ready to restore your property.

Clean Water Vs. Contaminated Water

12/14/2017 (Permalink)

When your home or business suffers from a water damage disaster, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, other water source, and rainwater. The term grey water is used to describe slightly contaminated water, which is usually clean water that has been left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water typically caused by sewage damage, flooding or any type of natural disaster. 

When you have water damage, don't leave your property to chance. Call SERVPRO to professionally cleanup any size water damage disaster.

Thorough Drying Of a Water Loss

12/1/2017 (Permalink)

Water Damage Thorough Drying Of a Water Loss Water Damage Restoration

When mitigating a water loss, taking steps to allow for thorough drying of the affected area is critical.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Are You Winter READY!

11/30/2017 (Permalink)

Cold weather and winter storms can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rains and wind, freezing temperatures, sleet or snow, all can cause serious and costly property damage. Take steps to be prepared and help take the sting out of the winter blues.

  • After winter storms check your property for downed tree limbs and branches. Downed limbs can cause damage to your property and lead to possible water damage issues.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutters should be clear of debris and directed away from buildings. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems. 
  • Inspect property for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairs, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post cautions signs.
  • Protect water pipes from freezing by simply allowing water to drip when temps fall below freezing. If pipes are under cabinets, leave the cabinet doors open.
  •  Consider turning outdoor faucets off at the main valve. Once shut remember to drain the outdoor faucet. 
When winter weather strikes and causes a disaster, call SERVPRO to strike back!

Light the Night Safely

11/30/2017 (Permalink)

Pretty lights, candles, and decorations are just a few of the items bringing charm and cheer to the holiday season-however, if they are not used carefully your holidays may go from festive to frightening. 

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators and heat vents.

Make sure that light strings and other holiday decorations are in good working condition. Do not use anything with frayed electrical cords and always follow the manufacture's instructions.

Always unplug your tree and holiday lights before leaving the property or going to bed. 

Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.

At SERVPRO we wish you a Merry and Safe Holiday Season!

The Behavior of SMOKE

11/27/2017 (Permalink)

Fire Damage The Behavior of SMOKE Fire Cleanup and Restoration

The damage to your property following a fire can often be complicated due to the unique behavior of smoke.

There are two different types of smoke--wet and dry. As a result, there are different typed of soot residue after a fire.

SERVPRO technicians are thoroughly trained in fire cleanup and restoration, and know the different types of smoke and its behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, the technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows us to focus on your precious items. 

Smoke can penetrate various cavities within the structure, causing hidden damage and odor. Our knowledge of building systems helps us to investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 
  • The type of smoke may greatly affect the restoration process.

Types of Smoke:

Wet Smoke (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood) Fast burning, high temperatures, heat rises therefore smoke dries. 

Protein Fire Residue (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace Puff Backs) While "puff backs" can create havoc for homeowners, SERVPRO technicians can, in most cases restore the contents and structure quickly. 

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Our technicians are trained to handle even the toughest losses. And make any smoke disaster "Like it never even happened."

Can You Escape In Under 2 Minutes?

11/13/2017 (Permalink)

Fire Damage Can You Escape In Under 2 Minutes? Fire Restoration and Cleanup

Every Second Counts during a fire.

Fire experts agree, people have as little as two minutes to escape a burning home before it's too late to get out.* In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few tips to help you develop a plan.

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second or third floors. Only purchase collapsible escape ladders evaluated by recognized testing laboratory.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. Mark this place on your escape plan map.

Teach children how to escape on their own in case you can't help them. Plan for everyone in your home with special considerations for elderly or disabled individuals.

Practice your escape plan during the day and nighttime.

*Tips provided by the American Red Cross