What our Customers say...

Water Damage Testimonials

You're doing a great job-I can't think of a thing. Dino, Chris and Ruffino are fantastic-they go above and beyond and I would give them a raise!

Very efficient courteous and professional. I am in awe by the great service. 

"Offer a training program for all other businesses in customer service (I know this would be competition but your company was outstanding and unmatched). Eduardo and Jose were exemplary and represented SERVPRO well."

Just keep running your business this way. We are very satisfied. Thanks!

Very Courteous!

Eduardo and Jose worked tirelessly to restore the basement. They were courteous and careful in my home. They truly worked as a team.

Rufino and Francisco were good workers. I highly recommend  them. They were neat. 

The work completed by your staff in all phases-ceiling, walls, floor, painting deserves 5 stars.


Everyone was very polite, professional and work was great.

I am more then pleased with services.

At each stage SERVPRO was a pleasure to work with. 

Very Good!

Great team-easy. 

Really wonderful to work with, Thank You!

Everyone was wonderful to work with at SERVPRO.

This is the second time I've needed to use SERVPRO, and both times were positive experiences.

The boss"Steve" was very knowledgeable and helpful and inspected often. On site supervisor Edwardo was terrific. He kept us abreast of all processes and timelines so nothing was a surprise. He had a crew that was also great. I brag to friends about just how good these men and woman were. 

I cannot emphasize how courteous, respectful, punctual and professional all of your people were. From the women on the phones, to the clean out people who packed all my items meticulously, the re-build men, Eswaldo and Jose, who take great pride in their work and the men who delivered  my contents carefully. I was happy with all their work and the swiftness of their response/call backs when I needed a reply. You are an asset to NJM and should be recommended by them in the future.

Prompt, friendly and professional.

The gentlemen did a super fantastic job!

No recommendations. Professional and on time. My experience was great!

I will refer SERVPRO to friends.

Great, Professional, AND Punctual Service. 

Great, Professional and Punctual Service.

We were very pleased with the entire staff at SERVPRO. The staff from SERVPRO were courteous and helpful. It was a pleasure working with them and refreshing to see customer satisfaction is important to them.

I am so pleased with your people, service and communication. Very Friendly, competent and professional. Excellent experience. Many Thanks

Very good, Courteous and professional. Wore masks as requested by building. Good experience.

The crew was always polite.

Phenomenal Service! Highly Recommended! 

Very happy so far!

Excellent Service!

More than satisfied.

Every employee we have come into contact with at SERVPRO of Northwest Bergen has been professional, courteous and a pleasure to work with.

The gentlemen who did the work were super! Very polite, always on time. I would recommend to anyone!

Jeff was excellent and help to make a bad situation, a little bit better!

Very Satisfied.

Our head cleaner, I believe his name was Dave was excellent, thorough and friendly.

Good company to work with.

Everyone who came into the house was great!!


Professional on all levels.

Totally satisfied with the professional and courteous staff at SERVPRO. 

They came within 2 hours of my call, were very clean, courteous and friendly. Was very happy with their service, work!

Greg and Alex were very courteous, flexible and professional in their work. 

Excellent remediation, employees were courteous and attentive to our questions and needs. 

Excellent, quick and hardworking professionals!

They came over very quickly. Was glad to see them as they went to work.

Excellent job performance by all teams.

They did a very good job!

They did a fantastic job. Very professional and pleasant personalities. 

Greg, Abel, Alex and Dino were outstanding setting up. cleaning, bringing debris out. Very thorough and so appreciated.

Excellent, professional work.


Great experience with SERVPRO!

Wonderful Experience, so easy and quick.

Keep doing a good job-Thanks!

Very Efficient!

"Great Work!"

None! All is perfect as is! Friendly and helpful people came to house-very nice to work with!

SERVPRO has good onsite personnel, they are all good and courteous.

So far, I have no recommendations, they are professional, approachable and have integrity. 

Great crew. Very professional.

We had an excellent experience.

"I was really impressed and everyone was so nice!"

I was really impressed, and everyone was so nice!

Ryan was professional and very helpful.

The team was amazing! Would definitely call in the future!

The two people installing the machines were so great- they found additional water spots and took care of everything! Terrific!

Thank you for arriving at the specified times. All personnel were professional and polite. Also, thank you for the quick response from initial phone call and throughout the services.

You're doing everything right!

Extremely responsive!

Could not be happier with the services from SERVPRO. 

SERVPRO was very efficient. All the work is beautiful and I am very pleased.

SERVPRO personnel have been extremely helpful and ready to provide the guidance and help we so urgently needed. 

Everyone was a pleasure to work with!

I was very impressed with the service you provided to my property. Your team was at my house to begin the cleanup within hours of the water problem. When your team arrived they were efficient, courteous and extremely neat. Your team did indeed exceed my expectations and they were professional in every respect. Please extend my thanks to the entire team and please know that you will always be my first choice for any type of cleanup I may need in the future.

They were excellent Workers!

Excellent and professional service.

Very professional and prompt. I am very impressed and satisfied.

The crew was VERY nice, neat and understanding.

I wanted to Thank Phyllis and Ryan for all the excellent work you did at my home. Your company made this stressful situation very bearable. Thank You.

Ryan Webber was an excellent representative, he went above and beyond his duties.

Honestly, SERVPRO was so professional, thorough and nice. I was very impressed and amazed with them.

Excellent Service!

SERVPRO Staff was polite, and courteous. All the work done was to my satisfaction.

It was a pleasure to have such personable and courteous people helping us with our problem. They were wonderful!

Excellent service! I strongly recommend them!