Recent Posts

Do You know the Difference? Clean Water vs. Contaminated Water

4/7/2020 (Permalink)

Understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water.

Clean water is water from a broken pipe, other water source, and rainwater.

Grey water is used to describe slightly contaminated water, which is usually clean water that has been left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.

Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water typically caused by sewage damage, flooding or any type of natural disaster. 

When you have water damage, don't leave your residential or commercial property to chance. Our Service Technicians are highly qualified, have the necessary equipment and follow every protocol to properly cleanup your property. Call SERVPRO of Northwest Bergen to professionally cleanup any size disaster. 

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Northwest Bergen is Here to Help during this time of need. During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. Specialized Training. We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northwest Bergen, 201-236-2400.

Sources: 

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?cdc_aa_refval=https%3a%2f%2fwww.cdc.gov%2fcoronavirus%2f2019-ncov%2fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Smoke Alrams: LIFE SAVERS

3/3/2020 (Permalink)

Did You Know? Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Assoc. (NFPA)

Follow these tips:

  1. In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met. 
  2. Test Smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other smoke alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms are present but did not activate had missing or disconnected batteries. (source NFPA)
  3. In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building is smoke is detected in just one area. (source NFPA)

If you need help installing, testing or changing batteries in your smoke alarm, contact your local fire department, electrician or the American Red Cross.

(Source: Restoration Newsline Vol.29, Issue 9)

Dangers of Extreme Cold

1/23/2020 (Permalink)

While your home may be damaged due to winter storms and extreme cold, your personal health is also at risk. 

Winter storms create a higher risk of car accidents, hypothermia, frostbite, carbon monoxide poisoning, as well as heart attacks from overexertion, according to Ready.gov. That is why it's important to be aware of the effect extreme cold temperatures can have on you.

Frostbite: is caused when your skin is exposed to extremely cold temperatures. Physical symptoms include white or grayish skin, skin that feels unusually firm or waxy and numbness. 

Hypothermia: is when your body temperature falls to an abnormally low temperature caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone's body temperature is below 95°F, seek medical attention immediately.

To avoid these conditions, stay indoors if possible. If not, dress in layers to stay warm and keep dry. 

Have a safe and warm winter from SERVPRO of Northwest Bergen County. 

Fire Damage: The Behavior of Smoke

1/9/2020 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke.

There are two different types of smoke--wet and dry. As a result, there are different typed of soot residue after a fire.

SERVPRO of Northwest Bergen County Service Technicians are thoroughly trained in fire cleanup and restoration. They are trained to know about the different types of smoke and its behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, the technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows us to focus on your precious items. 

Smoke can penetrate various cavities within the structure, causing hidden damage and odor. Our knowledge of building systems helps us to investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 
  • The type of smoke may greatly affect the restoration process.

Types of Smoke:

Wet Smoke (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood) Fast burning, high temperatures, heat rises therefore smoke dries. 

Protein Fire Residue (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace Puff Backs) While "puff backs" can create havoc for homeowners, SERVPRO of Northwest Bergen Service Technicians can, in most cases restore the contents and structure quickly. 

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Our technicians are trained to handle even the toughest losses. And make any smoke disaster "Like it never even happened."

Storm Damage: Cold Winter Weather

1/9/2020 (Permalink)

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes, which can create a major disaster at your home or business property. Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold ares such as basements, attics, garages, or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back-flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. to prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  1. Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  2. Open kitchen cabinets to let warm air circulate near the plumbing.
  3. When weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  4. Keep your heat set to the same temperature both day and night. If you have any water damage caused by a burst pipe call SERVPRO of Northwest Bergen County at 1-800-497-7179. To learn more about storm damage and our services visit our Storm Damage web page.

Did You Know? Water Damage Events Can Lead to Mold Damage

1/2/2020 (Permalink)

Mold protimeter device in a moldy wood joist. Mold protimeter

Water damages can often cause mold growth in your home or business; therefore, it is important to have your water damage cleaned properly and professionally. Our SERVPRO of Northwest Bergen service technicians handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained recent water damage for example from leaking pipes, it is vital to remove excess water and dry the structure quickly. Our commercial grade equipment and DryBook monitoring system will leave no doubt that the structure is clean and dry. 

If there is an ongoing moisture problem in the building, it is important to be alert for:

  • Visible Mold
  • Strong, musty odors
  • Excessive humidity
  • Any evidence of past moisture problems that might have caused undetected mold growth

These conditions may require the expertise of a qualified Indoor Quality/Environmental Professional to inspect the building for mold growth and chronic water damage problems. We can help recommend companies that provide that service. To learn more about mold visit our mold information page.  

You can be ruined or you can be READY! And SERVPRO of Northwest Bergen County can help

1/2/2020 (Permalink)

With the Help of Technology

Technology can be a vital tool in preparing for emergencies or disasters. The following are tips to help you be ready and use technology in the event of any flood or storm disaster.

Store Information Online

There are many places to store information securely online. Services like Google Drive, and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records and information on your pets if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and your local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well Check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you're located in the affected area at that time. 

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts and others whom you may need to contact before, during and after a disaster. SERVPRO has the READY Plan APP, download the APP and be READY for any fire, water or mold disaster. 

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. 

Get an Emergency READY Profile

SERVPRO of Northwest Bergen offers an Emergency READY Profile (ERP) for free to help prepare you, your property or your business for an emergency. By having an ERP done in advance you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely and cost effective mitigation. Call our office for more information regarding your ERP Profile for your property or business. 

source: Restoration Newsline Vol 29, Issue 2

If Disaster Strikes Will Your Business Be Ready?

12/15/2019 (Permalink)

SERVPRO of Northwest Bergen is ready to help after a fire or water damage event strikes, but we can also help you prepare your business before disaster strikes. It is important to prepare before a water or fire disaster occurs to keep your employees, and customers safe. Consider the following steps to help your business better prepare for an emergency situation. 

  1. Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  2. Develop and test emergency communication plans with all employees.
  3. Assemble or update emergency supplies. 
  4. Learn about local hazards and conduct a drill to practice emergency response actions.
  5. Have employees participate in a preparedness discussion, training, or class. 
  6. Collect and safeguard critical documents.
  7. Plan with work neighbors to help each other and share resources.
  8. Document property and obtain appropriate insurance for relevant hazards.
  9. Make property improvements to reduce potential injury and property damage.
  10. Hold a scenario-based continuity of operations tabletop exercise for your organization.

Contact SERVPRO of Northwest Bergen to establish a Emergency Ready Profile of your Mahwah, Ridgewood, or any Bergen County commercial property. Then download the READY Plan APP on your digital device to quickly access important information about your property. 

Emergencies can happen anytime to anyone. Take action now to protect your customers, staff, yourself and your property. Call 201-236-2400.

Kitchen Cautions

12/13/2019 (Permalink)

Each Holiday Season, families gather to celebrate, which includes cooking large dinners, but if you don't practice safe cooking habits your holiday could become hazardous very quickly. According to the National Fire Protection Association (NFPA), cooking fires are the number one cause of home fires and home injuries. The leading cause of fires is unattended cooking. Here are some useful tips to avoid cooking fires:

  • Be on ALERT! If you are sleepy or consumed alcohol don't use the stove.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, and remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking. 
  • Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, and towels) away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local fire department after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you're cooking to smother small grease fire. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is cooled completely. 

SERVPRO of Northwest Bergen wants you to keep your Bergen County home safe this holiday season! We have 24/7 emergency service--even during the holidays 201-236-2400.