Recent Water Damage Posts

When Water Damage Strikes: Know What To Do

9/24/2020 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage to your home or business. To help ensure a water damage is handled correctly complete the following steps:

Emergency Water Damage Tips:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. 
  • Remove as much excess water as possible by mopping or blotting.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place. 
  • Don't enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water *this could cause electrical shock and/or damage to the vacuum.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. Watch for a possible Ceiling collapse.

After taking the first steps to limit the damage to your Bergen County home or business. The next step in the process is to:

Call SERVPRO of Northwest Bergen 

As a leader in the water damage restoration industry we will help you through the process of mitigating the damage. Here are the steps that will  happen next: 

Inspection: Our experienced SERVPRO of Northwest Bergen Service Technicians will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. 

In case of Emergency Service: Service Technicians will take steps to help protect your home or business, as well as personal belongings and other contents, from further damages by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step by step.

Monitoring: To help ensure your home or business and belongings are dried to appropriate industry standards, a technician will monitor the drying process. The updates will be consistently be communicated to you. 

Restoration Services: Are available upon request. We will repair structural materials, reinstall carpets, and clean affected areas of your property. A final walk-through of the job-site will be conducted with you.

With our level of experience in water damage restoration our SERVPRO of Northwest Bergen County team is prepared for nearly any type and size disaster that could affect your home. Give us a call today at (201) 236-2400.

Water Damage: SERVPRO Drying Process

8/28/2020 (Permalink)

When mitigating a water loss, taking steps to allow for thorough drying of the affected area is critical.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

SERVPRO Has Drying Down To A Science

7/28/2020 (Permalink)

Laptop with Drybook program on the screen. DRYBOOK

What is the Science of Drying? The Science of Drying or psychrometrics is a process that was created to establish guidelines, regulate techniques, and provide validation and documentation on the drying process. Our professional technicians are trained in the science of drying and follow strict industry standards to help lower the chances of any secondary damages. 

Why is it important? When it comes to water damage, there’s nothing more important than making sure the job is done right the first time. Our team will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional grade drying equipment.

What does it mean to help Mother Nature? A wet building can dry naturally because the environment always seeks equilibrium. However, this only happens when in fact the air is actually drier.  Unfortunately, secondary damage like mold may occur while the building is drying out. It's not only the equipment, but the technology SERVPRO Of Northwest Bergen uses as well to ensure your property is dry. SERVPRO Industries has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and help ensure industry drying requirements are met. Bottom line we make a water damage event "Like it never even happened." 

Understanding Water Damage: Different Types of Water

7/21/2020 (Permalink)

When your home or business suffers a water damage event, understanding what type of water you are dealing with is critical to ensuring proper cleanup. 

There are three types of water.

  • Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.
  • The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.
  • Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. 

Consider taking the following precautions to help minimize damage or prevent further damage: 

Damage from Clean Water: 

DO:

  • Shut off the water source if possible or contact a qualified professional to do so. 
  • Turn off the circuit breakers for wet areas of the building is access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture.
  • Remove and prop up wet upholstery cushions to allow more even drying. 
  • Move moisture sensitive items like paintings, documents, and computers to a safe dry place. 

DON"T:

  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your house hold vacuum to remove water as there is potential for electric shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water:

DO:

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated area. 

DON'T:

  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn HVAC system if there is a possibility of spreading contaminated air. 
  • Do not use household fans to dry the structure; air flow could spread contaminants. 

When you have a water damage disaster, don't hesitate to call our professional team of Service Technicians. Dealing with the water quickly can often limit the amount of damage to your home and the cost of cleaning it up. Call SERVPRO of Northwest Bergen, we are your remediation and restoration experts in the Bergen County area. 

The Science of Drying: Cleaning up Water Damage

7/7/2020 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. SERVPRO technicians are trained in the science of drying and follow strict industry approved standards. This helps lower the chances of any secondary damages like mold growth. 

Here are the steps we will take to ensure your water damage restoration is handled correctly and efficiently.

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up mother nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air-is drier.  The only issue is that nature often takes too long and secondary damage such as mold may occur. SERVPRO of Northwest Bergen County has special equipment such as Dry Matt System for Wood Floors and tools to help dry hard wood floors, and hard to reach spaces inside walls. We use modern moisture monitoring equipment and a proven scientific process called DryBook to help speed the drying of your home or business.

DryBook is a proprietary tool that provides real-time documentation and updates on the drying process. It helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. SERVPRO of Northwest Bergen has the training, equipment and technology to help make your water damage disaster "Like it never even happened."

Types of Water Damages and the Importance of Cleaning The Damage Quickly

4/21/2020 (Permalink)

Water damage in your Bergen County home occurs when excess water starts to flood and pool in areas where it shouldn't be.

Several factors can cause this excess water, and therefore, contribute to damage to your property. When you know what the potential causes are, you can take precautionary steps to help you avoid a water loss. You can also spot an issue once it arises and get it fixed before it has a chance to do additional damage.

The faster you see a problem, the less work and extraction there is. Either way, water cleanup needs to be done in your Bergen County home, and you should hire the help of a professional remediation and restoration company to do the job. SERVPRO of Northwest Bergen Customer Service staff and Service Technicians are available to help you at any time with the experience and knowledge that you would expect from a reliable company.

A common cause of water damage in your home is broken pipes and hoses. Things such as aging pipes, a burst water main, or ice maker supply lines and washing machine supply hoses that fail certainly ruin your day. It is a good idea to purchase copper pipes and braided metal lines to replace the original ones, as they hold up much better so you can avoid accidents. Another common cause for water damage is leaking hot water heaters which can cause major water damage mainly in finished basements. If you are home the first thing to do is shut off the water supply, then call your plumber, often the appliance needs to be replaced. The next steps should be a call to your home insurance company and then SERVPRO so we can help cleanup and dry the entire space while working closely with your insurance company.  

No matter what has happened, our SERVPRO Service Technicians can help you get your home dry and back in its preloss condition. We have various tools to help us get the water out, including moisture meters and sensors to find any hidden moisture, pumps to get rid of any standing water over a few inches deep, plus air movers and dehumidifiers to dry everything. We also work quickly and efficiently so additional damage is avoided, such as mold growth.

Another common reason for water damage in your home includes broken toilets and overflowing bathtubs. The toilets overflows or backups are particularly important to clean up properly because of the biohazards contaminants of the “black water,” SERVPRO techs are trained and have protective gear specifically for these types of cleanups. Sewer backups, unfortunately, happen as well. Tree roots can invade and clog your drain lines. Using an enzyme drain treatment to flush out your lines every month during the spring and summer months when tree roots grow the most is a good idea to avoid this kind of disaster.

SERVPRO of Northwest Bergen can help you restore your home after a water damage emergency, no matter what type it is.  Call our Customer Service team at (201)236-2400 as soon as you realize there is an issue so we can schedule an appointment and come quickly to clean things for you. 

To learn more about Water Damage read our online water damage brochure.

Do You know the Difference? Clean Water vs. Contaminated Water

4/7/2020 (Permalink)

Understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water.

Clean water is water from a broken pipe, other water source, and rainwater.

Grey water is used to describe slightly contaminated water, which is usually clean water that has been left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.

Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water typically caused by sewage damage, flooding or any type of natural disaster. 

When you have water damage, don't leave your residential or commercial property to chance. Our Service Technicians are highly qualified, have the necessary equipment and follow every protocol to properly cleanup your property. Call SERVPRO of Northwest Bergen to professionally cleanup any size disaster. 

Freezing Pipes May Lead to Water Damage

11/5/2019 (Permalink)

With temps getting colder in the Northern New Jersey area there is a potential for pipes to freeze and cause serious water damage both outside and inside your home. Here are some tips to avoid frozen pipes in your home or business property.

On the inside:

If you will be away from home for days at a time, make sure that all of your pipes are kept warm, especially in spaces that receive little or no heat. If any pipes will stay exposed to freezing temperatures, open up one faucet with a very small drip to keep water moving through the pipes.  Also, leave cabinet doors open to expose pipes to the air temperature within the room. 


On the outside:

Protect your pipes as you would protect your plants. Cover up your outside faucets with foam or towels to insulate them.  Make sure the water is turned off from the main valve. If you plan to be away from home this winter, remember to leave your contact information with a neighbor. You might consider giving them a key to your home, too, and leaving your preferred plumber's contact information behind should an emergency occur.

If your pipes burst and your home has water damage call your plumber and SERVPRO of Northwest Bergen County. We specialize in the cleanup and restoration of homes and commercial properties after water damage disasters. 

Water Damage Process and Cleanup for your Bergen County Home

9/4/2019 (Permalink)

Man reading newspaper and sitting at kitchen table with water raining down on him. Stats of water damage that affect you and your property

Water Damage can cause major problems to your Bergen County home. Whether you are dealing with broken pipes or a natural disaster, any number of things can cause flooding at your property. Besides the damage to any of your belongings and appliances, you have to find a way to get the water out of the home, and completely dry out the premises in order to avoid a problem that is compounded by unwanted mold growth. If you are dealing with water damage in Bergen County, the first step is to begin the water removal process. It is always best to call in the professionals at SERVPRO of Northwest Bergen when the job is too big for you, and you don't have the equipment or manpower to properly complete the water removal process. Also, notify your insurance company and take pictures of everything before any work is done at your property. If you are going to get any kind of insurance payout, it will be necessary to have proof of the full extent of water damage at your property.

What you should do Before SERVPRO Arrives:

Think about electricity before you enter the property or space until you know it is safe.

Remove any contents you don’t want that have water damage.

Move contents to higher level if there is no water damage to them.



What WE do when we arrive to your property:

Once we are sure it is safe to actually go into the flooded area of the building, we dress in protective gear, because it is a possibility that the water is contaminated.  At this time our SERVPRO Production Manager assess the damage, and will guide you through the process of insurance claims, give you an estimate and the best course of action to clean up the damage.

Water Removal:

We will now be able to remove what needs to be replaced, from dry wall to flooring. Then the Service Technicians will arrive in our “SERVPRO Green Trucks” with the required equipment of portable water extraction units to remove any standing water. After the water is removed air movers, fans, and/or floor drying mats can be place to completely dry the area.

What WE do after the water and moisture is removed:      

When the water has been removed, along with any damaged belongings, we will need to perform a thorough cleaning with a disinfectant. This ensures that secondary damage does not occur and your home is clean and dry. Now the rebuilding process can begin.

When your Bergen County home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and drying process is completed by our highly-trained technicians who will document the entire process. This validates that your property has been dried properly and thoroughly.

Contact SERVPRO of Northwest Bergen for all of your water damage needs we have 24 hour/7 days a week emergency service.

Call today (201) 236-2400!

Water Damage: The Water You Don't SEE

8/1/2019 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Northwest Bergen County has the equipment, training and experience to test for and find unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. 

We have a full arsenal of drying equipment. Here are a few of the tools used by our trained SERVPRO technicians. 

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters  are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO staff can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

The bottom line? At SERVPRO of Northwest Bergen  County we have the training and equipment to help make it "Like it never even happened."

It's the Water You Don't See

7/8/2019 (Permalink)

Commercial Fans

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to quickly handle every water problem as a serious problem that will affect your property. Our service technicians have the training and equipment to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage and expense during a fire or water damage event. 

When time matters, technology and equipment must be counted on to work, here are just a few of the tools our technicians use to do their job and restore your property.  

Moisture sensors are used to detect moisture in carpets, baseboards and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate reading, allowing technicians to monitor the drying process. 

Thermohygrometers measure temperature and relative humidity. When armed with this information, technicians can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but  also to disinfect and deodorize. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard to reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles. 

These are just a few pieces of the professional grade equipment that each SERVPRO of Northwest Bergen Service Technician is trained to use to help ensure your property is completely restored. visit https://www.SERVPROnorthwestbergen.com/advanced-technology to learn more.

The Science of Drying Water Damage

4/11/2019 (Permalink)

Water Damage Cleanup

Did You Know there is actually a science behind the process of drying?

At SERVPRO of Northwest Bergen County we have the Knowledge of psychrometrics which is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Northwest Bergen County is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.  

SERVPRO of Northwest Bergen County will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

SERVPRO technicians use the latest technology to help ensure your property is dried quickly and efficiently. DryBook™ is a proprietary tool that:

  • Manages industry drying requirements.
  • Provides real-time documentation on the drying process.
  • Validates that services are executed to standards.
  • Reports to all stakeholders involved.
  • Allows real-time updates through DryBook™ Mobile Integration.

 The bottom Line? SERVPRO of Northwest Bergen County has the training and equipment to help make water damage in your Bergen County home or business "Like it never even happened." To learn more about water damage and the process of cleaning your water disaster visit Water Damage Restoration Process

Clean Water vs. Contaminated Water

3/7/2019 (Permalink)

Dirt and water damage on commercial floor. Contaminated water damage

When your home or business in Rockland County suffers from a water damage disaster, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, other water source, and rainwater. The term grey water is used to describe slightly contaminated water, which is usually clean water that has been left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water typically caused by sewage damage, flooding or any type of natural disaster. 

When you have water damage, don't leave your property to chance, and risk secondary damage. To learn more visit Water Damage Tips or call SERVPRO of Southern and Eastern Rockland County at 845-753-3730 to professionally cleanup any size water damage disaster.